Customer Testimonials

Read What Our Customers Are Saying About Us!

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Comments
JULY 2023
Internet	AOG situation with aircraft alternator failure. New unit arrived next day and customer was very satisfied. Aircraft Spruce customer service assured correct unit would arrive the next day and it did. Thank you.
Internet	Order came in on time and perfect as always. Great company to do business with.
Internet	Aircraft Spruce had the only steel that was actually the thickness I needed. They always ship quickly if there is stock and will keep you informed if not.
Internet	Buying a 80-pound battery online was easy and fast, saved me 100s of $$
Internet	The order process was quick, efficient, and simple. I received the order very quickly.
Internet	Everything was perfect with fast shipping. Will shop there again.
Internet	Great service as always, fast shipping, well packaged. Easy ordering process.
Internet	Thank You! Excellent web site, ordering process & service!
Internet	My order was processed quickly, and arrived ahead of the estimated delivery date. Product worked as expected. Great service by Aircraft Spruce.
Internet	Product as advertised, excellent service, fast dispatch.
Internet	5*****, super fast shipping, received my order the very next day! Very Happy with my purchase!
Internet	Order was complete, as ordered, delivered faster than the estimate. 5 stars in all regards.
Phone	Great customer service. Always helpful, friendly and informative.
Internet	The company is great to do business with, products are delivered timely and are exactly what I ordered.
Internet	This order was received in perfection condition and on the day promised. Great service from Aircraft Spruce.
Store / Will Call	It was so nice to be able to walk into the Chandler Arizona site and pick up the two bolts I needed instead of placing an order and waiting for delivery. Youve got a real nice group of people working there.
Internet / Phone	Your service staff is incredible. I can call them with an issue and they usually trouble shoot over the phone and give recommendations as to what I need. 99% of the time they were bang on at what they offered and sent worked perfect. I dont even bother to look at other suppliers for the few dollars I might save. Service and convenience are more important to me.
Phone	Fast, efficient, and careful packaging for delivery of my DG order. Plane was only down for one week.
Internet	Arrived quickly, perfectly packaged, and as expected from Aircraft Spruce.
Internet	Great experience, fast shipping, exactly what I ordered. Thanks!
Internet	This onlineshop works perfekt. My order was fast and reliable and without any complications delivered to Europe (Switzerland). So, Europeans do not hesitate to order any products from the overseas. :)
Internet	Very satisfied with the accurate & speedy service from Aircraft Spruce.
Internet	Everything as promised and on time. Great quality at great prices. Alway a pleasure to do business with.
Internet	Item arrived quickly from the new Aircraft Spruce Pennsylvania warehouse. Item as described and worked as intended.
Internet	Item as described, super fast shipping, couldnt ask for anything more.
Internet	Shopping and ordering is very easy. The tubing arrived in a reasonable time and it was exactly as described. Keep up the good work.
Internet	I was able to order some hard to find fuel shut off valves for my portable generator gas tank. Parts were shipped fast and communications were great with Aircraft Spruce & Speciality Co.
Internet	Top quality service as always. First class. Operation.
Internet	The specified rivets ordered arrived on time. It is wonderful to have a source for small quantities of items like this!
Internet	Aircraft Spruce was instrumental in the purchase of this oil filter that had been out of stock for a long time. I received ongoing updates from Aircraft Spruce on the status of the order which was helpful.
Internet	Absolutely perfect service and goods... best regards!
Internet	Spruce comes thru as usual. Thanks for a great product and service.
Phone	Spruce is the best! They always have it in stock, and ship immediately!
Internet	Aircraft Spuce has great search features, great prices, and fast delivery.
Phone	Aircraft Spruce always is the place to go for aircraft parts.
Internet	Orders ship in a timely manner and product quality is always there. Customer service when required, is helpful as well.
Internet	Building a Vans RV-12iS and having been using Spruce for many years for all kinds of items. Never a disappointment with orders or products.
Internet	Website easy to navigate, price of product very reasonable, fast shipment. Very pleased with purchase.
Internet	As advertised, Fast shipping, Good value, Happy with purchase! A+.
Internet	I always count on Aircraft Spruce when working on my RV9. Virtually anything I need is easy to find with the search engine. Most things are in stock on the west coast and my account already has the address stored. A shipping calculation is done in seconds. This time my Michelin tires arrived fast. My small parts were simply inside the tires, nicely wrapped. Didnt even need a box, since the tires make a suitable shipping container. I shop at the Corona store sometimes in person. But, it is almost faster just to shop online. Arrival in northern Arizona is always fast and accurate. I couldnt be a happier customer.
Internet	Ive used Aircraft Spruce products for 30 years now. Always the best quality, first class customer service and quick, reliable shipping. Certainly one of the few places aviators go for reliable service!
JUNE 2023
Internet	Excellent service. Ordered on Saturday, delivered by UPS from California to Dublin, Ireland by the next Thursday with very reasonably-priced shipping costs.
Internet	Brilliant prompt service. Happy repeat customer.
Internet	Very simple processing to order. Im the parts manager at this busy business. I want to get in and out when ordering my items. Stress-free for me. I get my invoice in package. Huge for me. Thank you Aircraft Spruce!
Phone	Great company, filters came fast... lady on the phone was very helpful, informative, very nice.
Internet	As advertised and quick delivery! Whats more to say. Thats why I keep coming back.
Internet	Great service thanks Jim. The fuel sender bits were here with me in New Zealand in under a week. How good is that! Cheers and thanks again.
Internet	Fantastic service, easy online ordering, quick email response and fast delivery - very satisfied client
Internet	Selection was easy with the product, excellent details, ordering was also easy and shipping was fast.
Will Call / Retail Store	Always a pleasure and always excellent customer service out of your Corona facility!
Internet	Was surprised when parts showed up a week before expected delivery date shown on my orders page. Got plane back in the air a week early. Great service
Internet	Excellent service and VERY fast shipping, I know I can buy from AIRCRAFT SPRUCE with confidence.
Internet	My order was received and delivered without incident. I received my order two days early and I received excellent customer care.
Internet	Aircraft Spruce, the best products from the the best distributor! Lightning fast delivery. You make me feel like I am your most important client. Thank you!
Internet	Very prompt, excellent service. Delivered on time as promised.
Internet	Aircraft Spruce shipping and service has always been 5 stars on my orders.
Internet	Thanks so much for both having the product in stock and shipping it immediately. This was my first ASAP maintenance item order with you guys and Im very happy with how you handled it.
Internet	Very much enjoy being able to purchase parts for my airplane at a reasonable cost. Nice to have a lot of items in one place. Very fast shipping as well.
Internet	Great customer service.....oil had a pin hole and soaked my order...they sent a replacement immediately, customer for life.
Internet	Amazing company to deal with, once again, delivery time one week to New Zealand.
Internet	I was pleasantly surprised as to how quickly my order was delivered. Order was placed on a Wednesday night and was delivered to my door in New York by Friday afternoon. Very well packaged, both items arrived perfectly intact. Thank you.
Internet	My order arrived quickly, price of material and shipping was good. Will order from Aircraft Spruce next time I need aircraft metals.
Internet	Excellent service from associates who answered the phone and worked tirelessly to insure I ordered the right part.
Internet	Great product, great price, fast delivery 👍
Internet	Good price, product in stock and fast shipping. It arrived early. All you can ask for.
Will Call	Aircraft Spruce was great, I called to confirm the bar will fit 1978 Piper Turbo Lance with a T-tail, they offered me to visit their place whenever Im flying in the area, get the bar and try it on the airplane. If it wont fit I can return it right away. They prepared my order, next thing I know, Im at the Branford airport CYFD taking complementary golf cart ride to their store, trying the bar on my airplane and leaving happily with a perfectly fitting tow bar for Turbo Lance. Thank you. Will be shopping again.
Internet	Aircraft Spruce always does a great job of getting the supplies I need, to me quickly. They are very helpful answering questions when I have them.
Internet	I now use the Aircraft Spruce website for all my orders. If I need help with anything, the customer service phone lines always answer my questions.
Internet	I was very impressed with the service from Aircraft Spruce. I live in the UK, the order was placed in the US. Within 48 hours of placing the order I received the parcel containing the product I had ordered.
Internet	Received the Alodine Touch Prep sooner than expected! From ordering to receipt was a breeze. Aircraft Spruce is my go to company for aircraft type products.
Internet	Even my little orders get priority attention and Lightning fast shipping! There is a reason that Aircraft Spruce has been around so long. All customers are number one! Thank you!
Phone	Perfect fit, fast shipping and fantastic customer service.
Internet	My order arrived promptly. Based on a avionics techs advice, I ordered a new GPS antenna prior to the shop work. When the problem turned out not to be a loose carrier back plate and not the the antenna, Aircraft Spruce readily took the item back and issued a prompt refund. Service like this is why I buy from Spruce.
Internet	Great service and good delivery time as always. Love Spruce, they keep us flying
Internet	Fast, simple, no nonsense ordering as weve become accustomed to with Spruce. Keep up the good work!
Internet	Aircraft Spruce never disappoints!
Internet	Good turn time! What more can you ask for now adays!
Internet	Great company to order from, always have the products and at a good price. Very responsive.
Internet	Fast and efficient, easy to use web site, with a lot of information.
Internet	I only needed a couple of washers. Aircraft Spruce had them for a reasonable price but more importantly the shipping and handling was reasonable unlike every other vendor I found. Thanks!
Internet	Best price, items as ordered and really fast shipping. Excellent!
Phone	Very good service, Aircraft Spruce is my first call for parts.
Internet	Quick and easy, what is standard practice for Aircraft Spruce!
Phone	Excellent service from start to finish. A pleasure doing business with Aircraft Spruce.
Internet	Wow! Super fast and economical international shipping ( 4 days from ordering to delivery in Australia !!). Always a pleasure working with Aircraft Spruce.
Internet	Was delivered when promised. Order was complete and correct. Airplane is back in the air!!
Internet	Good quality and perfect fit on my 72 cardinal rg. Aircraft Spruce shipped fast and easy like they always do!
Internet	No problems with the order. Amazing 2 day standard delivery.
Internet	I received the correct battery for my ELT the very next day! I like that that they have several distribution locations and determine the closest/best location from which to ship product. Great service!
Internet	I've always been very pleased with everything that I have purchased from Aircraft Spruce. I buy their spruce capstrip for giant scale RC planes, the quality is unmatched.
Internet	Excellent service. On time and very quick. I would recommend using Aircraft Spruce as your parts supplier.
Internet	Good product and fast shipping. Alway a pleasure doing business with Aircraft Spruce.
Phone	Fast turnaround on the order, put it in by phone at 4:30pm, picked them up at 5:30. Spruce stands and delivers on the customer service.
Internet	I needed assistance on the completion of this order. Got it from the Customer Service Manager. She was very helpful. I will continue to use Aircraft Spruce for my important aviation needs!
Internet	Excellent company to deal with, fast shipping!
Phone	The items came quickly with good tracking and were exactly what I ordered. Aircraft Spruce is the most trusted name in aircraft parts for a reason, they perform.
Internet	Fantastic service! In fact, I have no idea how they got it to us on a Sunday, but it was delivered almost a day ahead of when they said it would arrive, which was fantastic because we had a checkride the next day!
Internet	Shipping was fast and correct. Aircraft Spruce is a first rate outfit. Ive spent a lot of money here over the years. They have reinvested in themselves well.
Phone	Always a pleasure to speak to communicative, knowledgeable staff. Excellent packaging, no damage shipments. Quality personnel are important and recognized by the customer.
Phone	Arrived right on time and well packaged. Always a pleasure to work with Aircraft Spruce. Thank you.
Internet	Aircraft Spruce is fast getting to be my one stop shopping place. they are starting to carry everything I need. Thanks Spruce!
Internet	Thanks heaps Aircraft Spruce, I was really impressed with the short time you got the order to me.
Internet	Quotes and sales really quick, helpful. Shipment came with no fuss. I would really recommend every time. I will definitely be returning to Aircraft Spruce for future products.
Internet	Aircraft Spruce provided very quick shipping and delivery of my order. I will definitely order from them again.
Internet	Aircraft Spruce is first class when it comes to processing orders and shipping.
Internet	Easy to order, delivered on time, good price and exactly as described. No issues. Just the way it should be.
MAY 2023
Internet	Easy to find and website easy to use. Customer service fast to reach out to me for address issue and resolved immediately. Ill use Aircraft Spruce again for sure!
Internet	Thanks, it was my first order from Spruce. Im very happy with the overall experience buying from the US directly. I own quite a big training fleet in South Africa and will be buying a lot more when it makes sense price-wise.
Phone	Everything was as said, good company to do business with!
Phone	Could not be any happier, arrived earlier then expected and was everything it was suppose to be and cheaper than the competition. Win win. Thank you Spruce!!!!
Internet	Perfect, complete delivery after only 3 working days! USA -> ITALY
Internet	As always. Great service. Spruce is knowledgeable, quick and delivered as promised.
Internet	I have been dealing with Aircraft Spruce for 25 years! It is a well respected operation . Thank you!
Will Call	Excellent hep in getting the order placed, and a battery shipped. These batteries were hard to find and they did an excellent job of locating one from another area and having it shipped to me. They were also excellent help with the warranty claim. Thank you very much!
Internet	Extremely fast service & delivery!
Internet	Prompt shipping, great price, great updates on the order status.
Internet	Excellent service, the quick shipment reduced my downtime.
Internet	As usual, order was filled and shipped promptly, I will take Aircraft Sruce anyday over the other vendors, they are all business and get your order to you unlike the others.
Internet	Aircraft spruce has the best pricing I could find! Even trying through my local steel supply with bulk pricing. Shipping is faster than I could imagine and the customer service is top notch. Ill be coming back again and again!
Internet	As is typical for Aircraft Spruce Co, item shipped faster and arrived sooner than promised.
Internet
Internet	The order arrived right on time. The order was very well packed and I have no complaints. Thank you for the fine service.
Internet	Thank you Aircraft Spruce for helping me out again with the quick delivery and good product so we could return our aircraft to service. The new fuel pump with gasket works perfect and our Warrior is back flying the skies of Costa Rica with happy students. Always 5 star service
Will Call / Store	Five stars again, the folks at Brantford, Canada are doing an exemplary job!
Internet	Excellent seller and communication, fast shipment, Ill be back for sure.
Internet	Received the order in a couple of days. Very satisfied with the service which is typical of Aircraft Spruce.
Internet	Arrived well packaged and right on time. Always a great customer experience.
Internet	Right part numbers shipped, shipped quickly, reasonable shipping costs. Works for me, thank you
Internet	Extremely fast shipping, exactly as described. Website is awesome, 10/10, will keep ordering all the things for my aircraft!
Internet	Aircraft Spruce- best thing since sliced bread!
Phone	Could not have been easier. Aircraft Spruce was very helpful and knowledgeable.
Phone	The radio was shipped promptly and arrived in excellent condition. It was well packaged and protected from damage.
Phone	Delivery was very quick from time of order to actual receipt of the order. packaging was excellent as well.
Internet	Oh how I love the Spruce! Always quick and as usual, the order was perfect. You are on speed dial!
Internet	Material was top quality and shipping very quick. A perfect transaction and Spruce are the go to guys in Aviation.
Phone	As always the products are beyond reproach and the folks on the order desk are very efficient and helpful.
Internet	I can always trust and purchase genuine parts quickly and in good quality, so we are recommending Aircraft Spruce to people around us. Thank You!
Internet	Always very responsive and efficient. Good pricing as well. Thank you!
Internet	Delivered on time and in perfect condition. Was a big purchase so was uneasy, I had never used Aircraft Spruce before. I was very pleased.
Internet	As always, great customer service and painless ordering with Aircraft Spruce.
Internet	The service at Aircraft Spruce has always been fantastic.
Phone	Aircraft Spruce never fails to have just what I need, at a fair price, and ship it to me in to arrive in about one or two days!. They are the best...
Internet	Shipment was quick and exactly what I ordered. Aircraft Spruce ships promptly and arrives well protected. Thank you Aircraft Spruce!
Internet	I love the online ordering - received exactly what I ordered from the aircraft candy store-Aircraft Spruce is great!
Internet	Aircraft Spruce has excellent customer service and that is why we use them.
Internet	Aircraft Spruce is a great place to source material for your maintenance!
Internet	Fast shipping, happy to do business with Aircraft Spruce, thank you!
Internet	Aircraft Spruce is on the ball, they fill your order correctly and ship fast! Cannot be more pleased with their service, and their products are good!
Internet	It is great when you find a company that takes pride in getting things right and Aircraft spruce is one of those.
Internet	Ordering from Spruce is always a snap. Easy website, orders are always ready on time for pickup or arrive on time. My go to place.....
Internet	As always, fast delivery and easy to order.
Phone	Aircraft Spruce Canada employees are always sharp, professional and process my orders quite promptly!
Internet	Fast shipping... lots of parts in stock which is great!
Phone	Order was prompt and Price was the lowest to be found. Thanks Aircraft Spruce.
Phone	The lack of good leadership has affected our nation. Aircraft spruce is doing its part. Aircraft Spruce, you all make it a better day. You have a great team of professionals. Five star.
Internet	I want to thank you for your outstanding professional service in processing and shipping my order . It was received in just a couple of days. Keep up the good work!
Internet	Easy to order and fast delivery! I will keep doing business Aircraft Spruce. Why go elsewhere?
Internet	Aircraft Spruce, Simply the BEST. Thank you!
Internet	Excellent service, I will always recommend Aircraft Spruce!
Internet	Easy to order. Good communications during the order/delivery process.
Internet	You had everything that we need for our project. It was fast delivery, and your sales team was so kind, supportive, fast in response and helpful. Thank you!
Internet	Always appreciate the way you can order every kind of bolt and screw, just what you need, from Aircraft Spruce!
Internet	Order was filled accurately and shipped right away and the service from Aircraft Spruce was first class, they are my favorite supplier.
Internet	Brilliant, ordered from New Zealand and it arrived earlier than expected.
Internet	Always amazing customer service beyond reproach. Item was replaced and works great.
Phone	Excellent parts, excellent service. Just what I have come to expect from Aircraft Spruce!
Internet	Customer support is the best in the industry. Thanks to be there for the aviators.
Internet	My Aircraft Spruce orders have always been filled out promptly and delivered well packaged. A satisfied customer.
Phone	Your team is ALWAYS on point, great attitude - cheerful - and positive. THANK YOU.
Internet	Aircraft Spruce is always right on time. The right parts and quick delivery.
Internet	I am a radio controlled model airplane builder, and sometimes I need special wood like spruce for a model. I have bought from Aircraft Spruce in the past, and recently returned to order more for a plane I am building. I was pleased with Aircraft Spruce once again, for the great selection and excellent customer service. I received my product within a few short days.
Internet	Easy online ordering with fast shipping. Packaged well for protection in shipping very happy.
Internet	The hardware is just hardware, what is great is the exceptional service and fast shipping! Thank you.
Internet	Speedy delivery and a competitive price. I have always had a good experience ordering aircraft supplies from Aircraft Spruce.
Internet	Aircraft Spruce is my favorite source for aviation related parts.
Internet	Spruce offers best price I can find. Thats matters with prices rising everywhere.
Internet	As always, a great experience. You have what I need, a fair price and quick shipping too.
Internet	Great parts! Great service! Every time! Thank You!
Internet	Packed well and out the warehouse door to me same day! What more could you ask for?
Internet	No matter how small of order the same great service, thanks!
Internet	Ordering was very easy and sales staff was VERY helpful in getting the correct parts ordered. Communication about order and shipping status was outstanding. They also followed up to ensure we were a satisfied customer.
Phone	Aircraft spruce provided a great product in which I am truly happy to have received it. Aircraft spruce staff was truly great and I am very happy with the services. Thank you very much!
Internet	I just ordered some oil, brake fluid and other odds and ends. Not much to say except the order was processed and shipped almost immediately. Delivery was smooth, too. No fuss or muss. Just the way I like it.
Internet	Not sure who manufactures these compressible ring seals, but the quality looks good and they work. The service from Spruce, as usual, is superb. Sometimes, I think I am ordering parts not really needed just to remind myself that someone out there still provides this kind of service.
Internet	I am very pleased with Aircraft Spruce. Always on time and great quality. True Five stars.
APRIL 2023
Internet	Easy as always to order from Aircaft Spruce!
Phone	Your order support personel were helpful. Questions were answered relative to the parts requested - confirmed with manufacturers data. Great Staff.
Internet	Aircraft Spruce is always good, has most parts, good service, good shipping. I always go here first.
Internet	Ordered a life vest to use as a film prop. I called with questions and the customer service was extremely helpful. The item arrived the next day after purchasing and was exactly what I was looking for. Awesome experience and will be back for sure!
Internet	Tires came exactly as ordered, easy tracking and shipped to my door within a couple days. Great job Spruce!
Internet	Easy ordering process and surprisingly fast delivery - even though shipping to Europe
Internet	Aircraft Spruce delivered exactly what I needed in record time.
Internet	Easy shopping, quick check out, very reasonable shipping costs and received rapidly. What more could one ask for? OH, the Gill battery is doing great. I got 8 years out of the last one I bought from you.
Internet	Always great to order from Aircraft Spruce!
Internet / Will Call	Online ordering and then picking up at the Alaska store is great. Really great idea, saves time for me, the workers at the store, and the other customers.
Internet	Exactly what I needed! Great quality and service!
Internet	I am very encouraged by Spruce's efforts to see that I get the antenna that I ordered. Customer Service rep went out of her way to get permission for me to keep the defective antenna I received until I received the proper antenna. The defective antenna is installed in my aircraft and by allowing me to keep it until I get a satisfactory antenna I am able to continue flying.
Internet	A++ packaged as if were priceless! No kidding, a small length of 3/4 chromoly tubing with a wood support/backer in a very strong triangle box... and shipped quickly. Thank you!
Internet	Aircraft Spruce has been great to deal with, order was in stock, prices competitive and everything was shipped right away.
Internet	Always happy with service provided by Aircraft Spruce. Thanks!
Internet / Will Call	This order was like all others Ive made at Aircraft Spruce. I got exactly what I ordered in a timely fashion. This was a will-call, as are about half of my orders. I arrived just before closing yet was rewarded with a cheerful and enthusiastic attitude and quick fulfillment of the order. I was in and out in less than 10 minutes.
Internet	Prompt delivery, excellent service, no issues to report. Keep it up!
Internet	Everything was excellent: locating the product, ordering same, and speed of delivery.
Phone	Great help with electronics purchases. Couldnt be more satisfied. Im ready to fly again.
Internet	Products worked as advertised, it is the superior customer serivce at Aircraft Spruce that keeps us coming back!
Internet	Aircraft Spruce is the go to place for reliable supplies, good prices, and prompt service.
Internet	Excellent fast delivery as usual from Aircraft Spruce.
Internet	Perfectly cut, very well packaged and arrived ahead of schedule! Will definitely work with Aircraft Spruce again.
Internet	Great company to work with....fast efficient ordering and shipping! Thanks
Internet	Good selection and great price with reasonable shipping. Five Stars all the way!
Internet	As always, the product selection and order process were easy and smooth.
Internet	Fast and simple to order. Great customer service. Highly recommend Aircraft Spruce.
Internet	Always an enjoyable experience ordering from Aircraft Spruce!
Phone	I am happy with the assistance and promptness in receiving my order from the time of order to delivery. Excellent customer service! I am happy and will return for any other product needs.
Internet	Order was received, picked and delivered within seven days to the other side of the planet (Australia). Outstanding service. Thank you.
Internet	Perfect alignment of parts ordered. All works as expected. Thanks for fast shipping.
Internet	Very prompt, and informative shipping. Will buy from you folks again, Im sure!
Phone	Always happy with Aircraft Spruce and the service I get, and shipping is always fast.
Internet	Order processing and quick shipping.... Best around!
Internet	Ordering process was smooth and what I expected of Aircraft Spruce.
Internet	Everything went smooth: I did have Part numbers and that saved a lot of time. As always, Aircraft Spruce had my order shipped almost immediately. Excellent company and professional staff.
Internet	First class organization, very pleased to do business with Aircraft Spruce.
Phone	Ordering was easy and the sales person was very helpful. I had my order in just a day or two. Thanks for your great service.
Will Call	Great customer service and a friendly smile!
Internet	Good price, amazing next day delivery & free shipping!! Am very pleased with this recent order & the radio. Thank you for having the huge inventory that you do & trying to have price control where possible! Obviously 5 stars on this order.
Internet	Hard to find parts to install on my homebuilt plane are always found at Aircraft Spruce. Lower priced than other suppliers that may or may not have in stock and parts arrived in short orders ordered-on time.
Internet	Aircraft Spruce has always been prompt and accurate with my purchases.
Internet	Spruce is my go to source. quick shipping, especially since the Midwest location opened.
Phone	Everything was great. Nearly next day on most items. 5 star for sure.
Internet	I hadnt purchased from Spruce in many years, good to see they have such a large selection of 4130 tubing, and great to receive a very high quality piece of an odd size.
Internet	Its been decades since Ive encountered any unusable piece of hardware in an Aircraft Spruce order. Its rare to do business with a company that charges so little for so high a quality of products and services. Thank you, team Spruce, youve earned my confidence many times over, and continue to do so with every order.
Internet	Online ordering easy, conformation received promptly, well packaged, no damage, shipped promptly, very well pleased with ordering process.
Phone	Excellent help via phone (hold on, just to make sure this is what you want, Im going to run out and look in the bin to confirm the specs) and quick shipment. Well done!
Phone	As in all past experiences with Aircraft Spruce, everything was great! Helpful, polite telephone ordering, quick mail order and high quality products.
Internet	Excellent process from start to finish. Very grateful for Aircraft Spruce.
MARCH 2023
Internet	The item arrived exactly how I ordered it. Aircraft Spruce always delivers what I want.
Will Call	This finger strainer was exactly what I needed and was shipped within the time stated. Dont know where Id be without Aircraft Spruce.
Internet	Great service, very quick delivery from US to UK. Will definitely order again in future.
Internet	The item has not yet been installed or used in my project aircraft. At the time I made the purchase, the item was not in stock and the delivery date was expected to be in two (2) weeks. However, ACS was able to get the item to me that week, which then allowed the tech. to finalise the avionics harness and installation without a protracted delay. Great service as always from ACS.
Phone	Ive been an Aircraft Spruce customer since 1976. Great people, great products, and great service. Theyve never let me down. Thanks
Phone	Great lady when I ordered. She was very helpful. Parts arrived like she told me they would. Always like dealing with Spruce.
Internet	Service was excellent - always friendly and professional when we inquired numerous times to get delivery status on back ordered filters.
Phone	Aircraft Spruce representatives are always very informed, and a pleasure to work with.
Internet	Aircraft Spruce have been great with core return. The starter came well boxed, everything was there, a good upgrade to my C172A
Internet	I appreciate Aircraft Spruce to the max. Anyone that delivers as advertised in todays business environment ranks high on my list. Not to mention the outstanding quality of all the products.
Internet	My order for a starter for my 182 was handled quickly and the shipment was in my Hanger sooner than I expected. The next day the 182 was airworthy again.
Internet	Ordering product was quick and simple. Cutting service is great as it partially prepared the product for final usage. Delivery was quick and effiecient.
Internet	Great service, great product and have already bought other hoses from Aircraft Spruce.
Internet	This was a hardware order for my project ... super fast shipping, all items there and organized, nice to keep a wish list then purchase. A++++++++++
Internet	Spruce customer service helped me out big time! Delivered the pump to the fuel island at Corona airport, where I found an A&P to install it and I was back in business in 2 hours! Thank you!
Phone	Spruce is simply the BEST!
Internet	Aircraft Spruce provides great service. Highly recommended.
Internet	Everything arrived as ordered with prompt delivery. Its a pleasure doing business with Aircraft Spruce!
Internet	I was impressed by the fast service and shipment of the steel that I ordered!
Internet	Thank you Irwin family for having the work ethic you trade under. One can always trust how you trade.
Internet	My order was delivered on time right to my doorstep. A job well done!
Internet	Perfect. I highly recommend this for your Ultralight needs. Aircraft Spruce is top notch!
Internet	Aircraft Spruce is my go-to site for all things aviation. We fly a 2004 Beech A-36, IO-550B. Phillips 66 XC with added CamGuard was recommended by the American Beech Society Senior Tech Advisor and our local mechanic. If you want to ensure the best price and quickest delivery, Aircraft Spruce is the company to do business with. In these days of delayed product manufacturing and delivery nationwide, Aircraft Spruce does everything it can to keep critical parts and supplies in stock.
Internet	Very nice to have customer service as it is rare these days. Great Service, thank you.
Internet	Great place to do business with.
Internet	Aircraft Spruce has always given me excellent service, honest no nonsense advice and prompt, easy to follow delivery.
Internet	It is so nice having a facility so close to me. Aircraft Spruce has a new and much larger facility in Harrisburg PA, and they are stocking much more inventory. Awesome.
Internet	Fast as ordered priced well no issues what so ever. Had product when others didnt. Very pleased would definitely order again from Aircraft Spruce without searching net
Internet	Easy ordering and fast shipping. Aircraft Spruce is an excellent source for your product needs.
Internet	Fast and on-schedule. Reliable service, thank you.
Internet	Easy and efficient online ordering system. Recieve the product sooner than expected.
Internet	Everything arrived, as always... IMPECCABLE. I am very happy to be your client... infinite thanks for the excellence! A big hug to everyone from Uruguay, South America! You are the best!
Internet	Excellent service! The order was filled, shipped and delivered very quickly. The cut 4130 tubes were exactly what I ordered.
Internet	Easy to order. Fast shipping. Excellent service.
Internet	I live on the other side of the world however your system is always efficient and timely. Thanks again!
Internet	Exactly what I ordered, delivered one day early. Accurate and timely are what I depend on from Aircraft Spruce.
Internet	What can I say? Fast and efficient as usual, a pleasure doing business with Aircraft Spruce!
Internet	Aircraft Spruce....always quick & Reliable...Thank You!!
Will Call	Product was as expected. Staff at Brantford are excellent, efficient and friendly. great service!
Internet	User friendly web store, shipped immediately, arrived in Australia with 2 weeks and is quality gear. What more could a bloke ask for?
Internet	Super fast shipment. Cant think of anything negative so I would highly recommend Aircraft Spruce to anyone.
Internet	I appreciate the speed with which the order was filled and shipped out. Also appreciate the ability to use the USPS shipping option. Much cheaper than FedEx or UPS. Good Job by all!!
Internet	Order went seamless and got here much faster than expected.
Internet	Plenty of stock on so many items and shipping is very prompt. I enjoy doing business with Aircraft Spruce
Phone	Look Aircraft Spruce, to be sure, Ive been with you since you mom and dad ran the place and I continue because I still own both my airplanes, built my home built over those many years and continue to rely on that big telephone book of a parts catalog that often solicits an impulse purchase at the right time at the right moment. I fly from the Livermore Airport here in the SF East Bay where all (ALL) of my flying friends depend on such a company to keep our airplanes in the air. Your staff wonderful, your shipping perfect, your quality in service just right and cannot be beat by anyone. Thanks for hanging around with all of us. Ill be with you until Im no longer around.
Phone	Thanks Aircraft Spruce, we needed the Shimmy Dampener ASAP got it the next day. thats what I call great service.
Internet	Great site, everything I need easily dropped to my door!
Internet	Everything is excellent: customer, service, delivery, quality, packaging!
Internet	I love the product and of course as always service is exemplary!
Internet	Great inventory! Everything I needed was in stock! Pricing is good. Love the ability to create wish/order lists. FAST delivery! Everything was packaged securely!
Internet	Received order on time and accurately as advertised. It was a great experience working with Aircraft Spruce.
Internet	Cannot ask for more. Easy and straightforward. Delivered and promised on time.
Internet	As always the fastest most accurate service for aircraft parts in the business. Great service and will take the time to answer your questions.
Internet	Always great to order with Aircraft Spruce!!! Easy process, very fast international delivery, and best quality products !!! What else !!???
Phone	Order staff are very pleasant and helpful, have always had good quick responses to questions and orders.
Internet	The parts I had ordered fit and solved the hydraulic leak. The staff member taking my order was courteous, answered any questions that I had and shipped the items as promised and on time. Very happy with the service!
Internet	5 stars. you delivered the products I ordered quickly and correctly. Thank you!
Phone	I was treated well and I love working with the people at Aircraft Spruce.
Internet	Awesome service. Everytime.
Internet	Order was shipped quickly and packaged well. Arrived here undamaged and ready to go. Aircraft Spruce my go-to guys!
Internet	As usual, perfection with every aspect: pricing, customer service, delivery. Aircraft Spruce remains my go-to supplier.
Phone	Excellent customer service, prompt delivery! Very pleased!
Phone	First class service from beginning to end!
Internet
Internet	In an impersonal digital day and age, Aircraft Spruce stands apart. Service is second to none and the ability to reach someone directly is prompt. Thank you!
Internet	Couldnt ask for a better company. Thank you Aircraft Spruce.
Internet	Great transaction! I have purchased from you many times & your service is great!
Internet	Ordering was very easy and I received what I wanted, quickly. Will use them again in the future.
Internet	Easy to find and order. Shipment was prompt and on time. Excellent service.
Internet	Dont fly anymore but still interested in aviation. I have always trusted Aircraft Spruce. First pop on the Google search!
Internet	No problems with my order, shipped in a timely manner, met my expectations. I will be purchasing more products from your company.
Internet	Arrived in a timely fashion, even after travelling halfway around the planet!
Internet	Ordering was easy, found the product that fit my needs and received 5 days sooner than expected, great service!
Internet	Arrived so quickly, just as promised. Pleasure doing business!!!
Internet	Great availability of product and a record shipping time to Australia, Delivered in 5 days :-)
Internet	Fast shipping, products in perfect condition and exactly as ordered. Will shop here again!
Internet	Excellent customer service!!! Fast shipping!!! Very well packaged!!! AAA
Internet	I ordered Phillips 66 Victory Aviation Oil 100AW 12 QT Case for will call pick up. It was waiting for me the next morning. Great service and great prices.
Internet	The product I needed was in stock and shipped right away, my aircraft was back in service the next day.
Internet	Glad I found Aircraft Spruce, easy to find what you are looking for online. Everything delivered no issues, Thanks!
Internet	I received the battery in about two days. Amazing! Ordering was very easy with good description of the battery I needed to fit my plane. Thanks Aircraft Spruce.
Internet	Thanks for the quick delivery guys and gals, we appreciate Aircraft Spruce!
Internet	Always on time and the best parts and fittings !!
Internet	Amazing product and company to deal with. Shipping was very fast.
Internet	Prompt service and quality product. Im a very satisfied customer of Aircraft Spruce.
Phone	If you are looking for best cost and qty per each- look NO further. If you need 1 ea or want to purchase 50 ea (why should you be forced to purchase bagged qtys of 100 min by other venders). Aircraft Spruce can check mfg pn, MS and AN pns.
Internet	Fast shipping, fair price, item as described. I will continue to order items from Aircraft Spruce. Thanks
Internet	All items were in stock and arrived on time. Once again, excellent service from Aircraft Spruce.
FEBRUARY 2023
Internet	Always the most professional service!
Internet	Very pleasant, very professional and order was exactly correct.
Internet	We placed our order in the late afternoon for an AOG project in Florida, Aircraft Spruce customer service people we contacted were able to ensure that the parts were shipped out that night to be delivered early the next morning. Great Job! Thank you very much.
Internet	Five Stars Received the shoulder harness kits for my 150F Cessna. A good quality kit with good instructions. Great service by Aircraft Spruce people and very helpful on answering a couple questions I had. Fast delivery also.
Internet	I happy with my purchases. No problems at all. On time as promised!
Internet	Very efficient, since the product was at the store it was quick. Online order was easy.
Internet	Nice to be able to pickup at store, in area once a week saves alot on freight which is rising sharply.
Internet	Perfect. Got my new headset quickly. Competitive price. Securely packaged. Exactly as I hoped. Thank you.
Internet	Rapid turnaround, order filled accurately- in spite of many types of items.... thanks, as usual!
Internet	Every order has been delivered on time or early. Packaged with care. Materials have arrived to me in perfect condition.
Internet	Great job, my order was filled completely and correctly. I will continue to use Aircraft Spruce for my aircraft needs and wants. Keep up the great work folks!
Internet	Just the product I was looking for, excellent price, top quality, prompt shipping, what more can you ask. Would shop with Aircraft Spruce anytime.
Internet	Fast shipping, exact product, good pricing, easy via the net.
Internet	Exceptional professional service. I ordered my new strobe lights in the UK on Tuesday and received them on Friday morning, which was incredible, my local suppliers would do well to emulate such efficiency. It was cheaper and quicker to purchase my items from you in the USA and pay the delivery charges than doing so in England. What a refreshing change it was to encounter American efficiency at very reasonable prices.
Internet	Delivery was quick, the product worked great! Thank you for always providing quality products.
Phone	Thank you for your help on my project. I appreciate the quick delivery and your people who are always friendly and so willing to help.
Phone	Super helpful person that took my order! I received tracking information, but did not need it, excellent service. Thank you.
Phone	The folks at Aircraft Spruce are always courteous and helpful, and knowledgeable. The products are always top quality. I have never had any problems dealing with Aircraft Spruce.
Internet	I want to thank Aircraft Spruce for their great service, the product is excellent quality. Ill be back for my equipment needs in the future.
Internet	As always the order was filled quickly and accurately and shipped in an appropriate container to avoid damage. Appreciate the great service.
Internet	Quality product, quality service and timely delivery. Cant ask for anymore than that!
Phone	Order came sooner than I thought it would. I have ordered from aircraft spruce for many years with great results.Good people to deal with.
Internet	Order came quick with no fuss. Love Aircraft Spruce!
Internet	I usually ask for ship complete and for the most part never have to wait too long. Great company to deal with!!
Internet	I placed an order over the weekend. It shipped out Monday and it arrived Tuesday. Of course, I do live in the same area as one of the distribution centers and it was shipped UPS ground. Im always happy with Spruces service.
Internet	5 Star! Good information on product, easy to order and fast delivery. Thanks very much.
Internet	As always..fast shipping and fantastic follow through right up to home delivery.
Phone	Aircraft Spruce is a major supplier for us. As a regional airline, their warehouse locations enable us to pick up parts and keep our fleet flying. Orders are always processed efficiently and fulfilled as promised.
Internet	Super impressed with the speed of delivery to New Zealand, and the ease of purchasing online.
Phone	I called late in the day on a Friday needing a small $30 part (brass plug for tcm engine) for availability and important Monday delivery. I was emailed an invoice within the hour, and it showed up on time Monday AM. . What could be better than that? Red carpet service for a 30 dollar plug.. . Now thats business in America!!
Internet	Most excellent service as always. Zero complaints from me, you guys are rock stars.
Internet	I appreciate Aircraft Spruces online ordering system and prompt delivery.
Internet	As usual, these guys (and gals) always have the parts for those special projects. Pricing is competitive and many times the only place to find that special part.
Internet	Was very impressed with the quick response since I was in the middle of a project. Have always been very happy with your responses.
Internet	Easy to order, quickly delivered, now in the air.
Internet	Product was good, service was good. Computer experience was user friendly, Thank you
Internet	Product as described. I also want to give kudos to the people putting the orders together. I always seem to get what I ordered with no miscounts or wrong product. This is very much appreciated! Keep up the good work.
Internet	Again Aircraft Spruce has a great group of employees doing the work. I have been buying from Spruce since 1980 and had less than 6 mistakes on more the 500 orders. From customer service to the gang that pulls the orders and ships them, these guys are the best!
Internet	I have not fitted the CH34168 CHAMPION IGNITER yet but what I can say is shipping to Australia was amazingly fast. Product pricing was also great. I love Aircraft Spruce!
Internet	This was the first time ordering from this company. I am extremely satisfied with their ordering process, packaging, and their timely delivery. They also offered the best price for the item I ordered.
Phone	Ordering, receiving and installing the LED Lighting was easy to do and I received your catalogue which makes it easier yet. The AP whom works on my plane stated the parts I have purchased are high quality. Also all items I have purchased have been reasonably priced. Thank you
Phone	I only have great feedback for Aircraft Spruce. Questions are answered if needed as well as description and details given upon request. Products are to quality and are received efficiently.
Internet	Great service and quick shipping, always happy to get what I need from this great supplier!
Internet	Outstanding service, rapid shipping. Thank you for all you do for the aviation community!!!!
Phone	Aircraft Spruce is the best, from the ordering staff to the rest of the people involved, you are customer oriented with quality products.
Internet	Prompt and on point--Thx for sponsoring EAA HomeBuilders Week
JANUARY 2023
Internet	Always a pleasure and super fast. Aircraft Spruce keeps me flying!
Internet	Five stars on this one. I needed the wood ASAP and Aircraft Spruce delivered.
Internet	I have always been treated fairly at Aircraft Spruce and this recent order was no exception. They always have the right stuff at the right price.
Phone / Internet	Every time I call the Aircraft Spruce reps go out of their way to make sure I get what I need. Shipping is always spot on. #1 best for all your aircraft parts needs. Thank you for being there for my build.
Phone / Internet	The young lady who answered the phone was very helpful and forwarded me to one of the subject matter experts who knew exactly what I needed!
Internet	Awesome company to work with!
Internet	I have been ordering my windsocks from Aircraft Spruce for years. They are always top quality with fast shipping and my product is always in stock! Thank you for making my hanger look great!
Internet	Aircraft Spruce always does a great job in handling my orders. They are very efficient! Thanks for being here for us pilots!
Internet	As usual Aircraft Spruce is THE place to buy new aviation parts. Service on order is always great and adjustments made easy by a smiling phone team that always find solutions to their customers. I order from France where the import taxes are killing the good deals but buying on aircraftspruce.com is at least the assurance to get the parts I need as ordered with no surprises.
Internet	Very quick shipping and and phone call from Aircraft Spruce to make sure I received the correct product. Nice to find a company that pays attention to detail. Thanks you
Internet	My order was delivered a lot sooner than I expected it to be. I ordered the product and it was at my house within a day and 1/2.
Internet	Thanks! Quick service and well packaged. Aluminum sheet came in perfect condition!
Internet	Very good and helpful company, 5 star outfit!
Internet	Very pleased with the on-line service and speedy delivery of the item we ordered.
Internet	Great website easy to locate what I need. Ordering process easy. Great communication of where and how to track order. The drain valves were just what I needed to get me up flying again.
Internet	As always,speedy delivery,package well,professional and courteous service!
Internet	Shipping was fast, Aircraft Spruce ordering was easy, even when using a gift card for a portion of it. Happy Customer.
Internet	Overall great experience. Easy to find the hydraulic fluids I was looking for, and the material was shipped quickly. Arrived in good shape, couldnt ask for more really.
Internet	Ive ordered from Aircraft Spruce & Specialty Co. on several occasions and the process has always been easy and without a hitch. Great selection of products as well!
Phone	I called to see if the Item was REALLY in stock because no one else had it avaiable. The girl who helped me was super helpful and regular shipping got it to me the very next day. I will for sure shop here again.
Internet	Easy to order. Fair pricing and came on time.
Internet	The world would be a lonely place if there was no Aircraft Spruce...
Internet	Excellent product, excellent service, as always!
Internet	Very quick, product was in great shape. And as always, customer service is excellent with Aircraft Spruce.
Internet	Excellent service, called back to add another item to my order the next day and was impressed with the professional and efficient help I received. Thank you
Phone	Convenient, timely, in stock. Aircraft Spruce has been our go to for years.
Internet	Aircraft Spruce are always reliable with quick & efficient order service!
Internet	The website order was efficient and informative. My search pulled up exactly what I was shopping for. I also appreciated the multiple options for delivery. Thank you!
Phone	Both of my most recent orders were handled quickly, properly and efficiently.
Phone	Always perfect!
Internet	Ordering was simple. Shipping was quick, even though it was the holiday season.
Internet	Quick delivery and great customer service as usual!
Internet	Super easy order process and amazingly prompt delivery. I had my new batteries (Starter and ELT)in just a few days.
Internet	The order was quickly filled and arrived just when I needed it.
Internet	As always, a great company to work with!
Internet	Couldnt be better. Just what i needed and shipped quickly and at a fair price.
Internet	Aircraft Spruce processed my order the same day it was placed and shipped the product the next day. Very happy with their service.
Internet	Exactly what I needed. Plane started right up with the new battery. Fast shipping, great company!
Internet	Excellent, the orders are picked and shipped in quick time and delivered promptly to me in Australia.
Internet	Im always impressed with how quickly Aircraft Spruce ships, regardless of how small the order.
Internet	Order received several days earlier than scheduled. I have always had great service and quality products on all my orders.
Internet	I am very impressed with the helpful, courteous, professional staff and highly recommend doing business with Aircraft Spruce!
Internet	Thank you for your ongoing communication through order, restocking and shipping process, exceptional service and excellent product. Thank you!
Internet	Ordered online. Site was easy to navigate. Checkout straightforward.
Internet	Easy to use website, accurate order fulfillment, fast delivery, if only all the businesses I have to deal with could do this!
Internet	Great item and shipping was really fast. Couldnt be happier!
Phone	Aircraft Spruce has always been perfect. Been purchasing items from them for years and years. Never had any problems.
Internet	Quality products received well packaged and with quick delivery!
Internet	Aircraft Spruce always provides excellent service. I have yet to be disappointed with anything Ive ordered.
Phone	Order arrived promptly, correctly as ordered. Very satisfied. will continue to order from Aircraft Spruce. Good Work!!
Phone	Courteous sales staff, good delivery times, normally have good inventory. Do have a few back orders. Thanks for the great service. Have been dealing with Aircraft Spruce for more than 40 years. Working on my 11th aircraft.
Phone	Competitive pricing, fast shipping, good customer service. Will order again.
Internet	Excellent service and quality products. Good to find so many items in once place.
Internet	Fast ship. Well packed. Great supplier.
Internet	Great price, great shipping cost and it arrived earlier than estimated.
Internet	Aircraft Spruce still rocks!! We have been doing business with you for many years. Best service, best quality, best customer service, and speedy delivery! Thanks!
Internet	Excellent customer service, super fast delivery, and a quality product, I highly reccommend Spruce!
Phone	I would like to commend everyone I have ever had the pleasure of speaking with at Aircraft Spruce. You really listen and suggest. I appreciate you.
Internet	Good quality parts, fast shipping, what more can one ask for.
Internet	Great service! Super fast order turn around and shipping!
Internet	It was easy to order and the product arrived faster than I thought.
Internet	What can I say, top quality oil, customer service is best in class!
Internet	Excellent product and very speedy shipping!
Phone	Always professional and fast. Knowledgeable people.
Internet	Always excellent service from Aircraft Spruce.
Internet	Great experience, product available and site was easy to use, fast delivery.
Internet	Always get great service from Aircraft Spruce. If they have it in stock they ship right away.
Internet	Very easy to navigate website and place order. Definitely, will order again in the future.
Internet	Everybody knows of the difficulties in finding oil filters these days. Aircraft Spruce is doing their best to make an equitable distribution of oil flters to their customers. Thank you, Spruce!
Internet	Aircraft Spruce provides the best service!
Phone	The folks at Aircraft Spruce have been very helpful to me on my first aircraft building project.

Customer Testimonials

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